diff --git a/metadata/service/support.yml b/metadata/service/support.yml
index 934abf7..5392b4d 100644
--- a/metadata/service/support.yml
+++ b/metadata/service/support.yml
@@ -7,3 +7,5 @@
         enabled: true
       telegraf:
         enabled: true
+      grafana:
+        enabled: true
diff --git a/telegraf/files/grafana_dashboards/kpi_downtime_prometheus.json b/telegraf/files/grafana_dashboards/kpi_downtime_prometheus.json
new file mode 100644
index 0000000..ba83553
--- /dev/null
+++ b/telegraf/files/grafana_dashboards/kpi_downtime_prometheus.json
@@ -0,0 +1,890 @@
+{%- raw %}
+{
+  "annotations": {
+    "list": [
+      {
+        "builtIn": 1,
+        "datasource": "prometheus",
+        "enable": true,
+        "hide": true,
+        "iconColor": "rgba(0, 211, 255, 1)",
+        "name": "Annotations & Alerts",
+        "type": "dashboard"
+      }
+    ]
+  },
+  "editable": true,
+  "gnetId": null,
+  "graphTooltip": 0,
+  "links": [],
+  "panels": [
+    {
+      "collapsed": false,
+      "gridPos": {
+        "h": 1,
+        "w": 24,
+        "x": 0,
+        "y": 0
+      },
+      "id": 22,
+      "panels": [],
+      "title": "Last 24h average",
+      "type": "row"
+    },
+    {
+      "cacheTimeout": null,
+      "colorBackground": true,
+      "colorValue": false,
+      "colors": [
+        "#d44a3a",
+        "rgba(237, 129, 40, 0.89)",
+        "#299c46"
+      ],
+      "datasource": null,
+      "format": "percentunit",
+      "gauge": {
+        "maxValue": 100,
+        "minValue": 0,
+        "show": false,
+        "thresholdLabels": false,
+        "thresholdMarkers": true
+      },
+      "gridPos": {
+        "h": 3,
+        "w": 4,
+        "x": 0,
+        "y": 1
+      },
+      "hideTimeOverride": true,
+      "id": 20,
+      "interval": null,
+      "links": [],
+      "mappingType": 1,
+      "mappingTypes": [
+        {
+          "name": "value to text",
+          "value": 1
+        },
+        {
+          "name": "range to text",
+          "value": 2
+        }
+      ],
+      "maxDataPoints": 100,
+      "nullPointMode": "connected",
+      "nullText": null,
+      "postfix": "",
+      "postfixFontSize": "50%",
+      "prefix": "",
+      "prefixFontSize": "50%",
+      "rangeMaps": [
+        {
+          "from": "null",
+          "text": "N/A",
+          "to": "null"
+        }
+      ],
+      "sparkline": {
+        "fillColor": "rgba(31, 118, 189, 0.18)",
+        "full": false,
+        "lineColor": "rgb(31, 120, 193)",
+        "show": false
+      },
+      "tableColumn": "",
+      "targets": [
+        {
+          "expr": "1 - avg_over_time(total:openstack_nova_instance_failed[1d]) / avg_over_time(total:openstack_nova_instance_all[1d])",
+          "format": "time_series",
+          "intervalFactor": 1,
+          "legendFormat": "",
+          "refId": "A"
+        }
+      ],
+      "thresholds": "0.9,0.98",
+      "timeFrom": "30s",
+      "title": "KPI 2 - VM uptime %",
+      "type": "singlestat",
+      "valueFontSize": "80%",
+      "valueMaps": [
+        {
+          "op": "=",
+          "text": "100%",
+          "value": "null"
+        }
+      ],
+      "valueName": "current"
+    },
+    {
+      "cacheTimeout": null,
+      "colorBackground": false,
+      "colorValue": false,
+      "colors": [
+        "#299c46",
+        "rgba(237, 129, 40, 0.89)",
+        "#d44a3a"
+      ],
+      "datasource": null,
+      "format": "none",
+      "gauge": {
+        "maxValue": 100,
+        "minValue": 0,
+        "show": false,
+        "thresholdLabels": false,
+        "thresholdMarkers": true
+      },
+      "gridPos": {
+        "h": 3,
+        "w": 3,
+        "x": 4,
+        "y": 1
+      },
+      "hideTimeOverride": true,
+      "id": 24,
+      "interval": null,
+      "links": [],
+      "mappingType": 1,
+      "mappingTypes": [
+        {
+          "name": "value to text",
+          "value": 1
+        },
+        {
+          "name": "range to text",
+          "value": 2
+        }
+      ],
+      "maxDataPoints": 100,
+      "nullPointMode": "connected",
+      "nullText": null,
+      "postfix": "",
+      "postfixFontSize": "50%",
+      "prefix": "",
+      "prefixFontSize": "50%",
+      "rangeMaps": [
+        {
+          "from": "null",
+          "text": "N/A",
+          "to": "null"
+        }
+      ],
+      "sparkline": {
+        "fillColor": "rgba(31, 118, 189, 0.18)",
+        "full": false,
+        "lineColor": "rgb(31, 120, 193)",
+        "show": false
+      },
+      "tableColumn": "",
+      "targets": [
+        {
+          "expr": "avg_over_time(total:openstack_nova_instance_all[1d])",
+          "format": "time_series",
+          "interval": "30s",
+          "intervalFactor": 1,
+          "legendFormat": "",
+          "refId": "A"
+        }
+      ],
+      "thresholds": "",
+      "timeFrom": "30s",
+      "title": "Total",
+      "type": "singlestat",
+      "valueFontSize": "80%",
+      "valueMaps": [
+        {
+          "op": "=",
+          "text": "0",
+          "value": "null"
+        }
+      ],
+      "valueName": "current"
+    },
+    {
+      "cacheTimeout": null,
+      "colorBackground": true,
+      "colorValue": false,
+      "colors": [
+        "#299c46",
+        "rgba(237, 129, 40, 0.89)",
+        "#d44a3a"
+      ],
+      "datasource": null,
+      "format": "none",
+      "gauge": {
+        "maxValue": 100,
+        "minValue": 0,
+        "show": false,
+        "thresholdLabels": false,
+        "thresholdMarkers": true
+      },
+      "gridPos": {
+        "h": 3,
+        "w": 3,
+        "x": 7,
+        "y": 1
+      },
+      "hideTimeOverride": true,
+      "id": 25,
+      "interval": null,
+      "links": [],
+      "mappingType": 1,
+      "mappingTypes": [
+        {
+          "name": "value to text",
+          "value": 1
+        },
+        {
+          "name": "range to text",
+          "value": 2
+        }
+      ],
+      "maxDataPoints": 100,
+      "nullPointMode": "connected",
+      "nullText": null,
+      "postfix": "",
+      "postfixFontSize": "50%",
+      "prefix": "",
+      "prefixFontSize": "50%",
+      "rangeMaps": [
+        {
+          "from": "null",
+          "text": "N/A",
+          "to": "null"
+        }
+      ],
+      "sparkline": {
+        "fillColor": "rgba(31, 118, 189, 0.18)",
+        "full": false,
+        "lineColor": "rgb(31, 120, 193)",
+        "show": false
+      },
+      "tableColumn": "",
+      "targets": [
+        {
+          "expr": "avg_over_time(total:openstack_nova_instance_failed[1d])",
+          "format": "time_series",
+          "interval": "30s",
+          "intervalFactor": 1,
+          "legendFormat": "",
+          "refId": "A"
+        }
+      ],
+      "thresholds": "1",
+      "timeFrom": "30s",
+      "title": "Failed",
+      "type": "singlestat",
+      "valueFontSize": "80%",
+      "valueMaps": [
+        {
+          "op": "=",
+          "text": "0",
+          "value": "null"
+        }
+      ],
+      "valueName": "current"
+    },
+    {
+      "collapsed": false,
+      "gridPos": {
+        "h": 1,
+        "w": 24,
+        "x": 0,
+        "y": 4
+      },
+      "id": 7,
+      "panels": [],
+      "title": "Daily instance availability (24h average)",
+      "type": "row"
+    },
+    {
+      "aliasColors": {},
+      "bars": true,
+      "dashLength": 10,
+      "dashes": false,
+      "datasource": "prometheus",
+      "fill": 1,
+      "gridPos": {
+        "h": 7,
+        "w": 24,
+        "x": 0,
+        "y": 5
+      },
+      "id": 14,
+      "legend": {
+        "alignAsTable": false,
+        "avg": false,
+        "current": false,
+        "max": false,
+        "min": false,
+        "rightSide": false,
+        "show": true,
+        "total": false,
+        "values": false
+      },
+      "lines": false,
+      "linewidth": 1,
+      "links": [],
+      "nullPointMode": "null",
+      "percentage": false,
+      "pointradius": 5,
+      "points": false,
+      "renderer": "flot",
+      "seriesOverrides": [
+        {
+          "alias": "Failed",
+          "color": "#bf1b00"
+        },
+        {
+          "alias": "Total",
+          "color": "#6ed0e0"
+        }
+      ],
+      "spaceLength": 10,
+      "stack": false,
+      "steppedLine": false,
+      "targets": [
+        {
+          "expr": "avg_over_time(total:openstack_nova_instance_failed[1d])",
+          "format": "time_series",
+          "interval": "1d",
+          "intervalFactor": 1,
+          "legendFormat": "Failed",
+          "refId": "A"
+        },
+        {
+          "expr": "avg_over_time(total:openstack_nova_instance_all[1d])",
+          "format": "time_series",
+          "interval": "1d",
+          "intervalFactor": 1,
+          "legendFormat": "Total",
+          "refId": "B"
+        }
+      ],
+      "thresholds": [],
+      "timeFrom": null,
+      "timeShift": null,
+      "title": "Number of available VMs",
+      "tooltip": {
+        "shared": true,
+        "sort": 0,
+        "value_type": "individual"
+      },
+      "type": "graph",
+      "xaxis": {
+        "buckets": null,
+        "mode": "time",
+        "name": null,
+        "show": true,
+        "values": []
+      },
+      "yaxes": [
+        {
+          "format": "short",
+          "label": null,
+          "logBase": 1,
+          "max": null,
+          "min": "0",
+          "show": true
+        },
+        {
+          "format": "short",
+          "label": null,
+          "logBase": 1,
+          "max": null,
+          "min": null,
+          "show": true
+        }
+      ],
+      "yaxis": {
+        "align": false,
+        "alignLevel": null
+      }
+    },
+    {
+      "aliasColors": {},
+      "bars": true,
+      "dashLength": 10,
+      "dashes": false,
+      "datasource": "prometheus",
+      "fill": 1,
+      "gridPos": {
+        "h": 7,
+        "w": 24,
+        "x": 0,
+        "y": 12
+      },
+      "id": 15,
+      "legend": {
+        "alignAsTable": false,
+        "avg": false,
+        "current": false,
+        "max": false,
+        "min": false,
+        "rightSide": false,
+        "show": true,
+        "total": false,
+        "values": false
+      },
+      "lines": false,
+      "linewidth": 1,
+      "links": [],
+      "nullPointMode": "null",
+      "percentage": false,
+      "pointradius": 5,
+      "points": false,
+      "renderer": "flot",
+      "seriesOverrides": [],
+      "spaceLength": 10,
+      "stack": false,
+      "steppedLine": false,
+      "targets": [
+        {
+          "expr": "1 - avg_over_time(total:openstack_nova_instance_failed[1d]) / avg_over_time(total:openstack_nova_instance_all[1d])",
+          "format": "time_series",
+          "interval": "1d",
+          "intervalFactor": 1,
+          "legendFormat": "Success",
+          "refId": "A"
+        }
+      ],
+      "thresholds": [],
+      "timeFrom": null,
+      "timeShift": null,
+      "title": "KPI 2 - VM uptime %",
+      "tooltip": {
+        "shared": true,
+        "sort": 0,
+        "value_type": "individual"
+      },
+      "type": "graph",
+      "xaxis": {
+        "buckets": null,
+        "mode": "time",
+        "name": null,
+        "show": true,
+        "values": []
+      },
+      "yaxes": [
+        {
+          "decimals": 1,
+          "format": "percentunit",
+          "label": null,
+          "logBase": 1,
+          "max": "1",
+          "min": "0",
+          "show": true
+        },
+        {
+          "format": "short",
+          "label": null,
+          "logBase": 1,
+          "max": null,
+          "min": null,
+          "show": true
+        }
+      ],
+      "yaxis": {
+        "align": false,
+        "alignLevel": null
+      }
+    },
+    {
+      "collapsed": true,
+      "gridPos": {
+        "h": 1,
+        "w": 24,
+        "x": 0,
+        "y": 19
+      },
+      "id": 17,
+      "panels": [
+        {
+          "columns": [],
+          "datasource": null,
+          "fontSize": "100%",
+          "gridPos": {
+            "h": 11,
+            "w": 24,
+            "x": 0,
+            "y": 20
+          },
+          "hideTimeOverride": true,
+          "id": 11,
+          "interval": "",
+          "links": [],
+          "pageSize": null,
+          "scroll": true,
+          "showHeader": true,
+          "sort": {
+            "col": 6,
+            "desc": false
+          },
+          "styles": [
+            {
+              "alias": "Time",
+              "dateFormat": "YYYY-MM-DD HH:mm:ss",
+              "link": false,
+              "pattern": "Time",
+              "type": "hidden"
+            },
+            {
+              "alias": "",
+              "colorMode": null,
+              "colors": [
+                "rgba(245, 54, 54, 0.9)",
+                "rgba(237, 129, 40, 0.89)",
+                "rgba(50, 172, 45, 0.97)"
+              ],
+              "dateFormat": "YYYY-MM-DD HH:mm:ss",
+              "decimals": 2,
+              "mappingType": 1,
+              "pattern": "__name__",
+              "thresholds": [],
+              "type": "hidden",
+              "unit": "short"
+            },
+            {
+              "alias": "",
+              "colorMode": null,
+              "colors": [
+                "rgba(245, 54, 54, 0.9)",
+                "rgba(237, 129, 40, 0.89)",
+                "rgba(50, 172, 45, 0.97)"
+              ],
+              "dateFormat": "YYYY-MM-DD HH:mm:ss",
+              "decimals": 2,
+              "mappingType": 1,
+              "pattern": "environment",
+              "thresholds": [],
+              "type": "hidden",
+              "unit": "short"
+            },
+            {
+              "alias": "",
+              "colorMode": null,
+              "colors": [
+                "rgba(245, 54, 54, 0.9)",
+                "rgba(237, 129, 40, 0.89)",
+                "rgba(50, 172, 45, 0.97)"
+              ],
+              "dateFormat": "YYYY-MM-DD HH:mm:ss",
+              "decimals": 2,
+              "mappingType": 1,
+              "pattern": "instance",
+              "thresholds": [],
+              "type": "hidden",
+              "unit": "short"
+            },
+            {
+              "alias": "",
+              "colorMode": null,
+              "colors": [
+                "rgba(245, 54, 54, 0.9)",
+                "rgba(237, 129, 40, 0.89)",
+                "rgba(50, 172, 45, 0.97)"
+              ],
+              "dateFormat": "YYYY-MM-DD HH:mm:ss",
+              "decimals": 2,
+              "mappingType": 1,
+              "pattern": "job",
+              "thresholds": [],
+              "type": "hidden",
+              "unit": "short"
+            },
+            {
+              "alias": "",
+              "colorMode": null,
+              "colors": [
+                "rgba(245, 54, 54, 0.9)",
+                "rgba(237, 129, 40, 0.89)",
+                "rgba(50, 172, 45, 0.97)"
+              ],
+              "dateFormat": "YYYY-MM-DD HH:mm:ss",
+              "decimals": 2,
+              "mappingType": 1,
+              "pattern": "region",
+              "thresholds": [],
+              "type": "hidden",
+              "unit": "short"
+            },
+            {
+              "alias": "",
+              "colorMode": null,
+              "colors": [
+                "rgba(245, 54, 54, 0.9)",
+                "rgba(237, 129, 40, 0.89)",
+                "rgba(50, 172, 45, 0.97)"
+              ],
+              "dateFormat": "YYYY-MM-DD HH:mm:ss",
+              "decimals": 2,
+              "mappingType": 1,
+              "pattern": "Value",
+              "thresholds": [],
+              "type": "hidden",
+              "unit": "short"
+            },
+            {
+              "alias": "",
+              "colorMode": null,
+              "colors": [
+                "rgba(245, 54, 54, 0.9)",
+                "rgba(237, 129, 40, 0.89)",
+                "rgba(50, 172, 45, 0.97)"
+              ],
+              "dateFormat": "YYYY-MM-DD HH:mm:ss",
+              "decimals": 2,
+              "mappingType": 1,
+              "pattern": "/.*/",
+              "thresholds": [],
+              "type": "number",
+              "unit": "short"
+            }
+          ],
+          "targets": [
+            {
+              "expr": "openstack_nova_instance_status == 2",
+              "format": "table",
+              "instant": true,
+              "interval": "",
+              "intervalFactor": 1,
+              "refId": "A"
+            }
+          ],
+          "timeFrom": "1s",
+          "timeShift": null,
+          "title": "Detailed Information",
+          "transform": "table",
+          "type": "table"
+        }
+      ],
+      "title": "Instances in Error state (current)",
+      "type": "row"
+    },
+    {
+      "collapsed": true,
+      "gridPos": {
+        "h": 1,
+        "w": 24,
+        "x": 0,
+        "y": 20
+      },
+      "id": 9,
+      "panels": [
+        {
+          "columns": [],
+          "datasource": null,
+          "fontSize": "100%",
+          "gridPos": {
+            "h": 11,
+            "w": 24,
+            "x": 0,
+            "y": 21
+          },
+          "hideTimeOverride": true,
+          "id": 18,
+          "interval": "",
+          "links": [],
+          "pageSize": null,
+          "scroll": true,
+          "showHeader": true,
+          "sort": {
+            "col": 6,
+            "desc": false
+          },
+          "styles": [
+            {
+              "alias": "Time",
+              "dateFormat": "YYYY-MM-DD HH:mm:ss",
+              "link": false,
+              "pattern": "Time",
+              "type": "hidden"
+            },
+            {
+              "alias": "",
+              "colorMode": null,
+              "colors": [
+                "rgba(245, 54, 54, 0.9)",
+                "rgba(237, 129, 40, 0.89)",
+                "rgba(50, 172, 45, 0.97)"
+              ],
+              "decimals": 2,
+              "link": false,
+              "pattern": "domain",
+              "thresholds": [],
+              "type": "hidden",
+              "unit": "short"
+            },
+            {
+              "alias": "",
+              "colorMode": null,
+              "colors": [
+                "rgba(245, 54, 54, 0.9)",
+                "rgba(237, 129, 40, 0.89)",
+                "rgba(50, 172, 45, 0.97)"
+              ],
+              "dateFormat": "YYYY-MM-DD HH:mm:ss",
+              "decimals": 2,
+              "mappingType": 1,
+              "pattern": "__name__",
+              "thresholds": [],
+              "type": "hidden",
+              "unit": "short"
+            },
+            {
+              "alias": "",
+              "colorMode": null,
+              "colors": [
+                "rgba(245, 54, 54, 0.9)",
+                "rgba(237, 129, 40, 0.89)",
+                "rgba(50, 172, 45, 0.97)"
+              ],
+              "dateFormat": "YYYY-MM-DD HH:mm:ss",
+              "decimals": 2,
+              "mappingType": 1,
+              "pattern": "environment",
+              "thresholds": [],
+              "type": "hidden",
+              "unit": "short"
+            },
+            {
+              "alias": "",
+              "colorMode": null,
+              "colors": [
+                "rgba(245, 54, 54, 0.9)",
+                "rgba(237, 129, 40, 0.89)",
+                "rgba(50, 172, 45, 0.97)"
+              ],
+              "dateFormat": "YYYY-MM-DD HH:mm:ss",
+              "decimals": 2,
+              "mappingType": 1,
+              "pattern": "instance",
+              "thresholds": [],
+              "type": "hidden",
+              "unit": "short"
+            },
+            {
+              "alias": "",
+              "colorMode": null,
+              "colors": [
+                "rgba(245, 54, 54, 0.9)",
+                "rgba(237, 129, 40, 0.89)",
+                "rgba(50, 172, 45, 0.97)"
+              ],
+              "dateFormat": "YYYY-MM-DD HH:mm:ss",
+              "decimals": 2,
+              "mappingType": 1,
+              "pattern": "job",
+              "thresholds": [],
+              "type": "hidden",
+              "unit": "short"
+            },
+            {
+              "alias": "",
+              "colorMode": null,
+              "colors": [
+                "rgba(245, 54, 54, 0.9)",
+                "rgba(237, 129, 40, 0.89)",
+                "rgba(50, 172, 45, 0.97)"
+              ],
+              "dateFormat": "YYYY-MM-DD HH:mm:ss",
+              "decimals": 2,
+              "mappingType": 1,
+              "pattern": "region",
+              "thresholds": [],
+              "type": "hidden",
+              "unit": "short"
+            },
+            {
+              "alias": "",
+              "colorMode": null,
+              "colors": [
+                "rgba(245, 54, 54, 0.9)",
+                "rgba(237, 129, 40, 0.89)",
+                "rgba(50, 172, 45, 0.97)"
+              ],
+              "dateFormat": "YYYY-MM-DD HH:mm:ss",
+              "decimals": 2,
+              "mappingType": 1,
+              "pattern": "Value",
+              "thresholds": [],
+              "type": "hidden",
+              "unit": "short"
+            },
+            {
+              "alias": "",
+              "colorMode": null,
+              "colors": [
+                "rgba(245, 54, 54, 0.9)",
+                "rgba(237, 129, 40, 0.89)",
+                "rgba(50, 172, 45, 0.97)"
+              ],
+              "dateFormat": "YYYY-MM-DD HH:mm:ss",
+              "decimals": 2,
+              "mappingType": 1,
+              "pattern": "/.*/",
+              "thresholds": [],
+              "type": "number",
+              "unit": "short"
+            }
+          ],
+          "targets": [
+            {
+              "expr": "libvirt_domain_info_virtual_cpus and on(instance_uuid) label_replace((instance_id:instance_arping_success:avg10m:for10m == 0 or instance_id:instance_ping_success:avg10m:for10m == 0), \"instance_uuid\", \"$1\", \"id\", \"(.*)\")",
+              "format": "table",
+              "instant": true,
+              "interval": "",
+              "intervalFactor": 1,
+              "refId": "A"
+            }
+          ],
+          "timeFrom": "1s",
+          "timeShift": null,
+          "title": "Detailed Information",
+          "transform": "table",
+          "type": "table"
+        }
+      ],
+      "title": "Instances in Up state and Not Responding (current)",
+      "type": "row"
+    }
+  ],
+  "refresh": "1m",
+  "schemaVersion": 16,
+  "style": "dark",
+  "tags": [],
+  "templating": {
+    "list": []
+  },
+  "time": {
+    "from": "now-30d",
+    "to": "now"
+  },
+  "timepicker": {
+    "refresh_intervals": [
+      "5s",
+      "10s",
+      "30s",
+      "1m",
+      "5m",
+      "15m",
+      "30m",
+      "1h",
+      "2h",
+      "1d"
+    ],
+    "time_options": [
+      "5m",
+      "15m",
+      "1h",
+      "6h",
+      "12h",
+      "24h",
+      "2d",
+      "7d",
+      "30d"
+    ]
+  },
+  "timezone": "",
+  "title": "KPI - Downtime",
+  "version": 1
+}
+{%- endraw %}
diff --git a/telegraf/meta/grafana.yml b/telegraf/meta/grafana.yml
new file mode 100644
index 0000000..42f8787
--- /dev/null
+++ b/telegraf/meta/grafana.yml
@@ -0,0 +1,8 @@
+{%- if pillar.neutron is defined and (pillar.neutron.get('gateway', {}).get('enabled', False) == True or (pillar.neutron.get('compute',{}).get('enabled', False) == True and pillar.neutron.get('compute',{}).get('dhcp_agent_enabled', False) == True)) or
+       pillar.opencontrail is defined and pillar.opencontrail.get('compute', {}).get('enabled', False) == True %}
+dashboard:
+  kpi_downtime_prometheus:
+    datasource: prometheus
+    format: json
+    template: telegraf/files/grafana_dashboards/kpi_downtime_prometheus.json
+{%- endif %}